|Job Type||Full-Time Regular|
|Salary||15.00 USD - 16.00 USD|
Manage Customer Open Orders and aid Production Managers and Customer Service Representatives
Manage forecast and current open orders in Customer Portal (Verification of pricing, revision and due dates of new PO’s and push outs, pull ins, close shorts and increases on all other PO’s).
Create a Report for the AM meeting.
Enter Purchase Orders for OSP when needed.
Manage requirement SS: Insert info from Customer into SS and decide what can and needs to ship and what orders we may need to enter and for when.
Manage PF information: (Adjust due dates and priorities based on required SS).
(Make packing slips, close jobs, make labels and manifest for shipment).
Ship – UPS and FED EX as needed for other customers.
Archive completed job packets for all customers.
Sort thru to verify they are completed and closed in PF, and then look up and sign off on any blanks in router and control plans).
Some misc tasks (sometimes the company requires to ship things for other customers to look up info in PF for people and check emails and respond to them).
Create new labels when needed
Performs Contract Review function on all customers- acknowledge PO’s coordinate with ENG, customers to ensure correct pricing, drawings, current revisions, coordinate with Production Management regarding capacity issues prior to committing ship dates.
Enter job orders for all incoming PO’s and misc in house orders.
Stuff orders in plastic sleeves and pass to next door. ( ENG/Material ordering/ to production).
Prepare packing lists, manifest, shipping labels, etc. as required for shipping of customer product.
Communicate with other departments
Responding to and dealing with customer communication by email, fax and telephone.
All other customers:
Issue packing slip thru Profit Fab when parts are shipping.
Generate invoices thru Profit Fab, verify qty and pricing
Give signed copy of BOL’s to finance to attach BOL number and purchase number to each individual item and submit invoice to customer.
Accept customer phone calls when pertaining to orders research the order and communicate back to them on status.
Communicate with Dresser on order status parts and delivery.
Communicate with production on order status and priority.
Reconcile issues pertaining to invoicing, materials, and production.
Good customer service skills.
Must be organized.
Must be available to work OT, if needed
Must have computer skills, especially in Excel to maintain Spread sheets
Read and understand information given. (Purchase orders and requirements for Customer).
Perform general physical activities – Walking and climbing stairs.
Getting information and obtaining information from all relevant sources.
Must be self motivated.